Jakarta Airport

Soekarno-Hatta International Airport

Soekarno-Hatta International Airport is your primary gateway to Jakarta, located an approximate 20km west of the main metropolitan hub of the capital. It features a cool and modern design and once ranked as one of the world’s top ten busiest international airports. It currently boasts three terminals with another targeted for completion in 2022, and first two of which were designed by the same architect behind Paris’ Charles de Gaulle and other modern airports worldwide.

The airport’s name honours the nation’s founding fathers, Indonesia’s first president and vice president Soekarno and Mohammad Hatta. Home to the headquarters of national airliner Garuda Indonesia, Soekarno-Hatta International Airport is Jakarta’s primary landing strip that services domestic and international flights. The IATA code of Seokarno-Hatta International Airport is ‘CGK’, short for Cengkareng, the district in West Java in which it is located.

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Arrivals – What to Expect

As your plane approaches the landing strip, Soekarno-Hatta’s main terminal comes to clearer view, shaped like a snowflake with green gardens in between its six terminal modules. Upon touching down from overseas flights and being transferred via apron bus to Terminal 2 (the main international flights terminal), or Terminal 3 if you flew AirAsia, proceed to the Visa on Arrival (VoA) and immigration counters.

The 30-day visa is at USD 35. Conversely since March 2015, Indonesia applies a reciprocal visa policy. You can now enter visa-free if you’re from one of the follow countries: China, Russia, South Korea, Japan, USA, Canada, New Zealand, Mexico, the United Kingdom, Germany, France, the Netherlands, Italy, Spain, Switzerland, Belgium, Sweden, Austria, Denmark, Norway, Finland, Poland, Hungary, Czechoslovakia, Qatar, United Arab Emirates, Kuwait, Bahrain, Oman, South Africa, Thailand, Malaysia, Singapore, Brunei, Philippines, Chile, Morocco, Peru, Vietnam, Ecuador, Cambodia, Laos, Myanmar, Hong Kong or Macau.

Domestic flight passengers hopping onto another domestic flight, or international transit flight passengers onto their next flights, can head straight to their respective airline transfer counters to get hold of their next boarding passes. Expect long queues which are common particularly over the high season; however gradual terminal expansions and improvements have led to better lines over the years.

Departures – What to Expect

Jakarta traffic conditions are usually congested, therefore allow plenty of time to get to the airport, particularly with the ‘normal’ security, check-in and immigration processes that you must clear before settling down nicely at the boarding area or lounge. Over the weekends and during bad weather, allow even more time to keep ahead of unexpected delays. 

Check your ticket for the correct departure terminal gate, namely 2D, 2E or 2F, the latter of which also serves several domestic flights for Garuda Indonesia and Merpati Nusantara Airlines. AirAsia flights are at the low-cost carrier Terminal 3. Since March 2015, the airport tax or Passenger Service Charge is now included in your passenger ticket, otherwise known as ‘PSC on ticket’. Formerly, IDR 150,000 applies to all international departures.

Since January 2011, expatriates holding Indonesian KITAS work permits, and producing their tax ID cards upon check-in, are exempt from fiscal taxes for overseas travel. Same goes for Indonesian nationals.

There are four premier and business class departure lounges at Soekarno-Hatta International Airport, namely Jasa Angkasa Semesta (JAS) Lounge (available for Qantas, Lufthansa, EVA Air, Saudi Arabian Airlines, Singapore Airlines and Cathay Pacific passengers), Pura Indah Lounge (available for business class Singapore Airlines passengers, as well as KLM, Malaysia Airlines, Cathay Pacific and China Airlines), and The Executive Lounge of Aerowisata Catering Services (ACS) (for Garuda Indonesia international passengers as well as domestic frequent flyer and Garuda Executive Credit Card (GECC) holders).

Fast Track Services at Soekarno-Hatta

For swifter arrivals and departures, you may consider booking "fast track" options currently available at Soekarno-Hatta International Airport. These services are licensed and provide personalised services, such as upon arrival, escort you from the air bridge and through visa, immigration, baggage and customs, and limo transfers to your hotel, allowing you to skip the hassles and enjoy Jakarta quicker.

Upon departure, you’ll enjoy quick assistance through check-in, immigration, and have your airport lounge spot reserved and ready before your scheduled flight. Fast Track providers include PT. Jasa Angkasa Semesta, operating as JAS Airport Services (+62 (0)21 559 129 88), and Jakarta Fast Track (+62 (0)21 998 879 79).

Getting to Your Hotel from Soekarno-Hatta International Airport

Metered Taxis and Executive Limousine Services

Taxi counters from a variety of Jakarta transportation companies are available at arrivals. Their fleets are also easily seen queuing just outside the terminals. Beware of unofficial taxi drivers loitering outside the terminal exits and offering you a ride. They can be unpleasant, non-metered and chances are you will be either taken for a ‘detour’ or rip you off. Silver Bird (+62 (0)21 798 123 4), operated by reputable taxi operator Blue Bird (+62 (0)21 791 712 34), is an executive limo service and is a great option for comfort and professional service.

Regular taxi fares to the Jakarta city centre ranges between IDR 100,000 to 250,000, excluding an airport surcharge and toll road fees. Transfers to your hotel from Soekarno-Hatta are within 120 minutes, depending on traffic and weather conditions.

Hotel Transfer Services

Check if your booked Jakarta hotel includes airport transfer services. These prove very convenient, as they normally include staff paging you at the arrivals with a message board bearing your name and you simply leave your staying experience in Jakarta in their hands. Hotels that do not provide their own transfer services and staff usually subcontract companies like Silver Bird to help out their guests.

Other Transport Options – Cheap and Easy

For transfers between terminals within Soekarno-Hatta International Airport, bus services are provided for passengers free of charge. Buses into Jakarta are also available from the terminals, with the likes of the DAMRI airport bus service (+62 (0)21 460 370 8) that drops passengers to various spots in Jakarta such as the Gambir station in Central Jakarta, or Blok M and Lebak Bulus in South Jakarta. DAMRI bus fares are cheap (from IDR 40,000 per person a single trip), but strictly for those who are in for a more hands-on and exploratory experience in the city.

For information on getting around in Jakarta,

Money Exchange

Money changers at Soekarno-Hatta International Airport are located right after the immigration counters near the baggage claim area, where ATMs are also located. ATMs are also located the central stairs of Terminal 1, the second floor public area of Terminal 2 and the first floor public area of Terminal 3. It is common for money exchange booths in Indonesia to accept only prime condition banknotes. Individual bills in larger denominations are also valued at a higher rate, and some don’t accept bills lower than USD 50.

Three money changing companies operating at Soekarno-Hatta include Artha Modern Centre (+62 (0)21 550 629 5), Artha Prima Marganusa (+62 (0)21 550 745 2), and Artha Pura Germawira +62 (0)21 550 071 3.

Lost & Found

In the case that you lost your belongings at some point within the airport, there’s a small chance of getting them back due to the busy airport scene. But you can always try your luck by contacting the lost and found departments of these respective companies: Garuda International (+62 (0)21 550 569 1 and JAS +62 (0)21 550 709 6.

Wi-Fi and Internet Connectivity

Stay connected at Terminal 2 and Terminal 3 of Seokarno-Hatta International Airport, where you can surf the internet with fast and free Wi-Fi connectivity. Some providers require a password, while connections at executive lounges usually provide faster speeds. Networks are provided by three different Indonesian telecom companies. Standing computers at terminals are usually slow and unreliable.

Parking at Soekarno-Hatta International Airport

With gradual expansions underway which includes an additional Terminal 4, Soekarno-Hatta International Airpot is bound to become an 'aerotropolis' in the near future. It will comprise a convention hall, shopping centre, hotel, playgrounds and recreational facilities and subsequently, a parking area for up to 20,000 vehicles.

Currently, parking spaces are available at each of the three terminals. Terminal 1 comprises lots A, B, and C, Terminal 2 has lots D, E, and F, and spaces are also available at Terminal 3. Overnight parking spaces are provided in between terminals, with parking fees ranging between IDR 20,000 for the first six hours and IDR 2,000 for each following hour.

Eat, Drink and Shop at Jakarta Airport

Besides a variety of food and beverage outlets, Food Cetera between Terminal 1B and 1C is a food court to head to if you’re in for some great variety of Indonesian and western cuisine. Duty free shops Dian Duty Free and Fortune Star Airport Duty Free are at the second floor of Terminal 2D. Batik Parang Kencana at Terminal 1C and Batik Keris at Terminal 1A is a great stopover for everything batik and stylishly Indonesian to bring back home. For electronics and gadgets, and maybe a replacement case for your tablet or smartphone, there’s Indotech Shop at Terminal 3. You can also pick up a good read for your flight at Massilia Bookstore at the second floor of Terminal 1A.

Soekarno-Hatta Internatoinal Airport

  • Location: Location: Cengkareng, Tangerang, Banten
  • Tel: +62 (0)21 150 013 8
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